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Memories of Starbucks

Not long ago, there was an article in The Wall Street Journal titled, “Ceiling Height Versus Performance: Sometimes It Can Make a Difference.” It seems that if you’re

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Ceiling Height & Heating

Not long ago, there was an article in The Wall Street Journal titled, “Ceiling Height Versus Performance: Sometimes It Can Make a Difference.” It seems that if you’re

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Comfort is Perception

Back when I was working for the manufacturers rep company we moved into this big new office on the Isle of Long that was split up into Dilbert-like cubbies. The place had

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All Roads Lead From ISH

I first went to the big ISH fair in Frankfurt, Germany in 1991 with two buddies, and I think we three were joined by only about 17 other Americans that year. ISH was

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A Customer Bill Of Rights

There’s a restaurant chain here in the east called Legal Seafood. They’ve been in business for years, and for good reasons. Their places are clean and attractive. They serve good fresh food at a fair price for the value delivered, and

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Mini-CHPs

In August, 2003, the lights and everything else went out in a big part of America. I work at home so it was no big deal for me. I don’t do much to begin with, so being in the dark really isn’t a problem. The Lovely Marianne closed our storefront office in town and came home. We sat in

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Replacing Your Old Steam Boiler?

If your steam boiler leaks, or if you realize the old unit has the efficiency of a campfire, you’re probably going to find yourself interviewing heating contractors. Only the bravest do-it-yourselfer will tackle an old steam system. As you

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After the War Is Over

One of the treasures that I have in my library is a booklet titled, “Trends in Heating Development” that Coal-Heat magazine published in July, 1942. K.C. Richmond, the Editor of Coal-Heat surveyed a group of

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Gas Heat Knowledge

My friend Tim McElwain specializes in Gas Appliance Service Training and Consulting. When it comes to this, I think he’s the best in the business. Since 1994, he’s conducted training nationwide for everyone involved in the Gas Heating Industry. Tim has

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