Author: Dan Holohan

Memories of Starbucks

Memories of Starbucks

Not long ago, there was an article in The Wall Street Journal titled, “Ceiling Height Versus Performance: Sometimes It Can Make a Difference.” It seems that if you’re

Ceiling Height & Heating

Ceiling Height & Heating

Not long ago, there was an article in The Wall Street Journal titled, “Ceiling Height Versus Performance: Sometimes It Can Make a Difference.” It seems that if you’re

Comfort is Perception

Comfort is Perception

Back when I was working for the manufacturers rep company we moved into this big new office on the Isle of Long that was split up into Dilbert-like cubbies. The place had

All Roads Lead From ISH

All Roads Lead From ISH

I first went to the big ISH fair in Frankfurt, Germany in 1991 with two buddies, and I think we three were joined by only about 17 other Americans that year. ISH was

A Customer Bill Of Rights

A Customer Bill Of Rights

There’s a restaurant chain here in the east called Legal Seafood. They’ve been in business for years, and for good reasons. Their places are clean and attractive. They serve good fresh food at a fair price for the value delivered, and

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