My client has had two ejector pumps fail within 1 -2 years of service. Installing contractor says it is the homeowners fault for not “maintaining” the pumps by flushing and cleaning the sump pit and pump body (and inlet area. I have never heard of this maintenance requirement before. Do any of you advise your customers accordingly? Do you think this is a legitimate requirement? If the drain/sewer line has an area of reverse pitch, could that cause or lead to the premature pump failures? Thanks in advance for any help. Gus M.
SylvanLMP Thanks for your response. The homeowner will try to pull out the pump this weekend so we know exactly what we have. I would like to talk to you further. What is your email address Gus firstname.lastname@example.org