window wells filling up in heavy rain

[MasterPlumbersKeymaster]

When a heavy rain comes and the sump pump kicks on, the window wells in our basement fill with water and if we don’t bail it comes through the window. There is a pipe in the bottom of the well. What is it and how can I stop the problem? We have added dirt on the outside to slope it better and tar on the well to stop any leaks. Now we are at a loss and don’t know what to do next. Please help.
Thanks.

[EricParticipant]

Ann, the pipe at the bottom of each window well should connect to the drain tile which follows the outside of your foundation and ultimately connects to your storm sewer.

[Author]

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