Not sure if water softner is working

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    • #277627
      Avatar photodougr8666

        We have a culligan mark 2 automatic water conditioner. Its set to discharge every other day but we have not added any salt to it for almost a year now. We can hear it discharge. I marked the level of the salt inside the tank to see if it has gone down but it hasn’t. Also the salt is all stuck together forming a “crust” near the water level. Is there anything that we can do first before we call in a service man?

        Thanks for all your help

      • #296732
        Avatar photoCincinnatiPlumbing

          Check to be sure the softener isnt in bypass mode. Also, remove the old salt from the brine tank and put new salt in. If neither of these suggestions fix the problem then you’ll need to have someone come out to take a look at it.

        • #296733
          Avatar photojp_17315

            Thanks will give that a try

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