Jacuzzi part required

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    • #276887
      Wild Bill

      can anyone help me to locate a jacuzzi part A963000 Flow switch plug assembly please
      Appreciate all suggestions

    • #294942
      DUNBAR
      Participant

      http://www.jacuzzi.com

      Contact dealer locater in your area and ask for parts listings on your product model.

    • #294943
      richardjdavis
      Participant

      Jacuzzi has told the local dealer that this part is no longer available
      I am looking for an alternative part

    • #294944
      DUNBAR
      Participant

      Oh no…….that is so not good…..try http://www.plumbingsupply.com they have alot of parts many don’t have.

    • #294945
      richardjdavis
      Participant

      Dunbar
      Many thanks for your help. I am still looking. They do not have Jacuzzi parts

      Richard

    • #294946
      DUNBAR
      Participant

      Tomorrow I will make some contacts in regards to part number and see if I can find one locally for you.

      I will let you know what becomes of it.

    • #294947
      DUNBAR
      Participant

      Made a few calls and waiting for reply. Let me know if you found out anything on your end.

    • #294948
      richardjdavis
      Participant

      Dunbar
      Good news
      I found the replacement part number late last night (thru the internet) and have ordered the part today from Florida. Hopefully it will fit
      My emails to Jaccuzzi all went unanswered and when I called the Customer Support people they basically said “too bad it is an old Shower unit.” I suspect their sales will start to drop off if they continue with that attitude as I will certainly never install another Jacuzzi product.
      Again, thanks for your assistance. Incidentally I used a new search engine http://www.teoma.com and it took me straight to the replacement Part #

      Best wishes

      Richard

    • #294949
      DUNBAR
      Participant

      That is good to hear. I would send them a letter of complaint of the service you recieved.

      This is the first time I have heard of bad customer service and if it would of happened to me, I would of raised the roof.

      Let us know when you recieve your part in the mail!

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