Jacuzzi part required

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    • 19 Aug 2003 at 12:41 pm #276887
      Avatar photoWild Bill

        can anyone help me to locate a jacuzzi part A963000 Flow switch plug assembly please
        Appreciate all suggestions

      • 19 Aug 2003 at 4:57 pm #294942
        Avatar photoDUNBAR
        Participant

          http://www.jacuzzi.com

          Contact dealer locater in your area and ask for parts listings on your product model.

        • 19 Aug 2003 at 6:22 pm #294943
          Avatar photorichardjdavis
          Participant

            Jacuzzi has told the local dealer that this part is no longer available
            I am looking for an alternative part

          • 19 Aug 2003 at 10:13 pm #294944
            Avatar photoDUNBAR
            Participant

              Oh no…….that is so not good…..try http://www.plumbingsupply.com they have alot of parts many don’t have.

            • 19 Aug 2003 at 10:51 pm #294945
              Avatar photorichardjdavis
              Participant

                Dunbar
                Many thanks for your help. I am still looking. They do not have Jacuzzi parts

                Richard

              • 20 Aug 2003 at 2:31 am #294946
                Avatar photoDUNBAR
                Participant

                  Tomorrow I will make some contacts in regards to part number and see if I can find one locally for you.

                  I will let you know what becomes of it.

                • 21 Aug 2003 at 1:46 am #294947
                  Avatar photoDUNBAR
                  Participant

                    Made a few calls and waiting for reply. Let me know if you found out anything on your end.

                  • 21 Aug 2003 at 11:23 am #294948
                    Avatar photorichardjdavis
                    Participant

                      Dunbar
                      Good news
                      I found the replacement part number late last night (thru the internet) and have ordered the part today from Florida. Hopefully it will fit
                      My emails to Jaccuzzi all went unanswered and when I called the Customer Support people they basically said “too bad it is an old Shower unit.” I suspect their sales will start to drop off if they continue with that attitude as I will certainly never install another Jacuzzi product.
                      Again, thanks for your assistance. Incidentally I used a new search engine http://www.teoma.com and it took me straight to the replacement Part #

                      Best wishes

                      Richard

                    • 22 Aug 2003 at 12:47 am #294949
                      Avatar photoDUNBAR
                      Participant

                        That is good to hear. I would send them a letter of complaint of the service you recieved.

                        This is the first time I have heard of bad customer service and if it would of happened to me, I would of raised the roof.

                        Let us know when you recieve your part in the mail!

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