- This topic has 2 replies, 3 voices, and was last updated 22 years, 1 month ago by Poly Doctor.
27 Mar 2000 at 7:28 pm #272729MasterPlumbersKeymaster
Who do I contact to see if the Qest plastic water tubing in my 1990 R.V. qualifies for warranty replacement? Please respond via e-mail firstname.lastname@example.org) Thanks, Ken!
28 Mar 2000 at 4:29 am #286199hjParticipant
You had better contact 800-356-3496 quickly, since you are either just out of the time frame or rapidly approaching it.
28 Mar 2000 at 12:52 pm #286200Poly DoctorParticipant
There are actually two class action suits in the US. But as hj pointed out, time is running out, if you are even in time. Below is our standard post to poly questions. You will find two US class action numbers and two in Canada.
RESPONSE: Comprehensive and FACTUAL Information Site for Polybutylene Information, Class Action Links and Contractor Opportunities. This site hides nothing and is here to HELP you – – http://www.polybutylene411.org This is a not for profit site that is here for one reason . . . to help you deal with repipe issues.
There are some sites that appear to be providing you with complete information about polybutylene. Some of these are commercial sites in the poly replacement business. They tell you what they want you to know. And some tell you different stories.
Plumbing Express using their site http://www.polybutylene.com states that they do not use subcontractors, but they are advertising for subcontractors to do repipe work. We do NOT recommend you allowing a subcontractor to do repipe work in your home. Plumbing Express also lists their site as providing the most accurate information. I urge you to question some of the statements they make. And most important, question the references and testimonials they list. You will find that some of the names of the people providing the references cannot be found in the areas that Plumbing Express notes. The best thing to do is ask for the phone numbers of some of the testimonials that you select, or try to get the phone number from information. You will be amazed how inaccurate some of the information they provide is, and how misleading some of the testimonials are.
Some repipe companies do not even want you to have the class action phone numbers, even though they claim to be information sites with complete information. A better name would be Poly Info Limited for these sites. When you do see them posting a class action phone number some of these sites it is generally for someone that has already missed the deadline for filing. For example, you will see them post the phone numbers for the class actions when it is an exterior line that is older than 10 years old. If it is less than 10 years old or they are not sure, they will direct you to their site and try to sell you the job for the highest price possible.
If you do not qualify for the class action suits do NOT simply let a contractor tell you there are no alternatives. We can provide you with alternative solutions, as well as a list of top contractors to get estimates from. You certainly need more than one or two estimates and several referrals. We will also tell you the questions to ask your contractor to make sure they have crews that are qualified to do the work in your home. For example, make sure you ask any contractor if he has left a job and the house caught fire from hotspots they left in the walls. This is a very key question.
Also be sure to ask all companies for a few phone numbers of the references or testimonials they show you. Don’t let them select which ones if they are featured on a website. Just ask them for the names and phone numbers of the ones you want to call. You may find some surprises.
Here are some reliable websites with additional information :
Polybutylene Information Help Site – 5 STAR SITE – http://www.polybutylene411.org
Polybutylene Question and Answer Forum (NEW) – http://www.deja.com/~polybutyleneplumbing/
Master Plumbers Bulletin Board – 5 STAR SITE – http://www.masterplumbers.com/wwwboard_index.html
Terry Love Plumbing Bulletin Board – 5 STAR SITE – Info on Repipe – http://terrylove.com/pipe.htm
Terry Love Plumbing Bulletin Board – 5 STAR SITE – Polybutylene Info and Pictures – http://terrylove.com/qest.htm
Dynamic Plumbing Information Forum – http://www.plbg.com/cgi-bin/forum.pl?&main&&view_by_order
CLASS ACTION – Consumer Plumbing Recovery Center – 800-356-3496 – http://www.pbpipe.com
CLASS ACTION – Spencer Class Facility – 800-490-6997 – http://www.spencerclass.com/
CLASS ACTION – Canadian Homeowners – http://www.siskind.com/classpipe.html
CLASS ACTION – Canadian Homeowners – http://www.poynerbaxter.com/
Poly site that references Class Action Lawsuit filed by the insurance industry against the poly resin manufacturers -www.businessinsurance.com/mktplace/ad0308.html
Site with Key Dates involved in the development and problems associated with polybutylene plumbing systems – http://cbc.ca/consumers/market/files/home/pipes/chronology.html
Site with confidential documents from Shell!!! – http://tv.cbc.ca/market/files/home/pipes/memo1.html
SPECIAL NOTE: If you would like referrals to reliable contractors in your area or you want to know more about your contractor, please e-mail . . . email@example.com or visit http://polybutylene411.org
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