I seem to be getting only hot water into my washing machine. I can have the program dial on cold water or hot water and only hot water is coming into the machine. This is a new machine but the existing hoses (and connections) were used (I did have this problem with the old machine too). This is an undercounter model and is installed in the kitchen using the piping under the sink.
I reckon our retired friend means take out the strainer on the COLD water hose and see if water comes out – if not then disconnect the hose of the COLD water tap and turn it on to see if water comes out.
Cheers
Selgas Services Ltd Craftsman Gasfitters, Plumbers, Electrical Service Technicians