not heating (gloworm?? hot water heater)

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      I have H2O heat and my hot water heater (I think it says Gloworm on the heater) is not heating the water. It started when I turned the heat up but nothing happened, then I ran the faucet and no hot water. Its electric, and I can hear the heater running, but no heat. Any suggestions?Sincerely, Technically impaired

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