price pfister faucet problem

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    • #274158
      MasterPlumbers
      Keymaster

      I have installed a price pfister faucet model 526-50SS. The hot water feed into the control body has a very slow leak. I have returned the faucet control body three times and each time the new faucet control body has the same leak. The leak is where the hot water enters the control body NOT at the hot water supply line connection. Is this a common defect? The faucets came from different stores

    • #289270

      My experience has been that faucets, (and fixtures), purchased from Home Depot and similar stores have a much higher defect rate than the same faucet purchased by a plumber. It is my theory, supported by several distributors, that the HD items are inspected minimally in order to get the low prices and then the customer becomes the final inspector. I think that because a customer bought a Kohler toilet and could not get it to stop leaking. Once the toilet was inverted, the entire trap was not bonded at the sides so water just poured out. Yet Kohler states that they always destroy defective items that they find.

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