Ray, I am a local water treatment dealer you can contact for local advice. Send me eMail and I wll give you my business name and phone number. Phosphate does not work well unless water runs almost constantly (like a city supply). The Phosphate is too dense to coat the pipes evenly, it just runs to the bottom of the pipe. A Crushed limestone filter works best. The pH should be tested on-site, not at a store. The pH reading goes up when you leave the house (like soda goes flat) and transport it somewhere. Just a guess, do you live in the town of sussex on town water, or in Lake Neepaulin? Roger