Broken Toilet Pipe at Connection with Water Supply

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    • #281037
      homeowner

      A Kohler Fluidmaster Toilet Water Intake/Float unit fractured just barely inside the tank. The leaks caused property damage to the new home. One investigatore suggests perhaps the installer overtighened the nut that snugs up against the bottom of the tank. But the installation was 6-8 months before the threaded nipple that extends through the hole in the base of the tank broke. Any ideas of why this might have happened?

    • #304140
      David Miller

      : Because of the rubber seal inside the tank, it is almost impossible to overtighten the unit. They are plastic, and plastic cracks whenever it feels like it. I run ito the problem about once a year with various brands of fill valves. It is not an unusual situation.: : A Kohler Fluidmaster Toilet Water Intake/Float unit fractured just barely inside the tank. The leaks caused property damage to the new home. One investigatore suggests perhaps the installer overtighened the nut that snugs up against the bottom of the tank. But the installation was 6-8 months before the threaded nipple that extends through the hole in the base of the tank broke. Any ideas of why this might have happened?

    • #304141
      David Miller

      To hj: You say plastic cracks whenever it feels like it. Isnt it a bit too soon after only 6-8 months from installation? Have you seen manufacturers be willing to pay for resulting damage before? Thanks

    • #307751
      David Miller

      : WE HAVE HAD THE PLASTIC NUT ON THE BOTTOM OF TANK : FILL ON OUR VALVE BREAK TWICE IN ABOUT TWO YEARS, FLOODING OUR OFFICES AND CAUSING EXTENSIVE DAMAGE : REPLACEMENT OF THE CARPET. WE ALSO HAD DAMAGE TO : THE DRYWALL. SOME DAMAGE WAS ALSO DONE TO : INVENTORY. NOTE: THE WATER PRESSURE WAS 75# PSI. In response to both postings from David Miller and Ralph Struck, I have had two Kohler toilets with original fill valves from the factory fail. The first episode was deteriorating rubber gasket and the second was where the fill valve at the threaded post cracked in half just as I believe the others posting experienced. The common element is Kohler Fluidmasters and the time being products purchased in 1997 or prbably manufactured during that time frame. I would be interested if any other problems or remedies have been determined as a result of this.

    • #304755
      David Miller

      WE HAVE HAD THE PLASTIC NUT ON THE BOTTOM OF TANK FILL ON OUR VALVE BREAK TWICE IN ABOUT TWO YEARS, FLOODING OUR OFFICES AND CAUSING EXTENSIVE DAMAGE REPLACEMENT OF THE CARPET. WE ALSO HAD DAMAGE TO THE DRYWALL. SOME DAMAGE WAS ALSO DONE TO INVENTORY. NOTE: THE WATER PRESSURE WAS 75# PSI.

    • #304073
      David Miller

      Because of the rubber seal inside the tank, it is almost impossible to overtighten the unit. They are plastic, and plastic cracks whenever it feels like it. I run ito the problem about once a year with various brands of fill valves. It is not an unusual situation.: A Kohler Fluidmaster Toilet Water Intake/Float unit fractured just barely inside the tank. The leaks caused property damage to the new home. One investigatore suggests perhaps the installer overtighened the nut that snugs up against the bottom of the tank. But the installation was 6-8 months before the threaded nipple that extends through the hole in the base of the tank broke. Any ideas of why this might have happened?

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