Reply To: Sears Kenmore Water Softner, no soft water

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    David:
    Thank you for your reply. I have city water, and the water softner is a high volume unit for only two people in the house. It worked perfect for one year, I noticed when I cleaned it out there was salt sludge in the bottom 4 inches of the tank, I kept the tank full of salt and never let it get low.I have put 3 bags of new salt into the tank so I could see the water level.When I first set it up over a year ago. I set it up on the recommended levels in the manual and raised it 10 more points and backwashed it twice as much. We never ran out of soft water in the past. I don’t know what the current TDS are. I will try the brine draw position this weekend to se if the tank water level drops. Please let me know if you have some more ideas. Thanks again.

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