You both are idiots. According to you, the owner should either assume the T&P valve is fumctioning safely or call Sylvan at about $135.00 to come and flip the lever and see if it will reseat. Our plumbing code requires that the T&P valve discharge be piped to a location that will not allow damage to the property. And all. If you look at the tag attched to AKK T&P valves, it says, “Folowing the installation, the valve lever MUST be operated AT LEAST ONCE A YEAR by the water heater owner to ensure that the waterways are clear.(capitals are on the tag). So unless Sylvan owns all the water heaters he is checking, the home owner is capable of flipping the lever and then calling a plumber if it needs service.