Hi Tiffany,We are experiencing the same thing with the polybutylene pipe as well except ours is the grey pipe inside the house. We have had 5 breaks in a little over a year and I just this week was informed of the phone number to call and request a claim form. Here it is for you as well. 1-800-356-3496. They tell me it takes 2-3 weeks to receive the claim form and 30-45 days to determine if you qualify once they receive the form. Good Luck!!
