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: We are on a well, and almost three years ago, we installed a new gas water heater, a water softener. Things went well for a year, then we were finding tiny black deposits coming out of the tub and sink taps.: We were told it was oxidized sulphur, and needed a hose from the well, with a gadget that injects air into the water, then the water would go into a holding tank, from there, to the softener.: Well we did this (and added a rust remover machine as well) and were promised the best water possible. Now some 6 months later, we still find the water smells. We called in the company, and the rep said to take the anode rod out of the hot water tank, and that would solve our problem. He said it isnt a sulphur smell. He said that the rod is for hard water, and since we have soft water, we do not need it.: Well, we arent sure what the purpose of this rod is, and would like to know, and would also like to know if this rod could be the problem.: Appreciate your assistance. Thank youThe purpose of on anode rod is to attract most minerals in the water to the anode rod and away from the heater elements. Anode rods come made in two different materials. In some rare cases the minerals in the water can react with the standard anode rod made of magnesiam(sp) and produce a sulfur like smell in the water. The mfg. should offer the other type to replace it. You should use an anode rod at all times to give your heater a much longer life and the elements as well. If you do not have the ceiling height to replace a solid anode rod iit is available in a hotdog style link chain. If you have any problem in your local area obtaining a supplier for the other type of anode just e-mail at [email protected] and I will get you a quote.