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20 Apr 2001 at 1:31 pm
#290673
fourth year
Participant
When you say the main cold water valve is turned completely on, do you mean it was rotated counterclockwise until it stopped or so many turns that it should be open. My guess would be that the main valve has broken and the gate is closing off the pipe, but it is not seated tight enough to stop the entire water flow. Otherwise the problem could be a plugged pressure reducing valve if you have one on your system.