Reply To: poor product service

If they have the damaged part back, and charged you for both parts, then contact your credit card company and explain. It would appear they have commited some form of fraudulant behaviour

Sylvan, maybe you should reread the first sentence of the original post. problemsolver only said that work was done on his/her house. And that they supplied the PC items, he didnt say he was installing it, or that a licenced plumber was installing it. Dont assume