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- This topic has 14 replies, 2 voices, and was last updated 24 years, 11 months ago by Louis J. Esbin.
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26 Feb 1999 at 7:40 am #280292jmsinla
I own a home with a Reliance 501 Electric Hot Water Heater manufactured by Reliance Hot Water Heater Company. Recently, the hot water heater is not producing enough hot water. This happened only recently, where before it was producing more than enough hot water for a family of five. Hot water lasts no more than 5-10 minutes. Does anyone know what the problem may be and whether this is covered under the five year warranty. Thank you. Lou Esbin
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13 Jan 2000 at 10:59 am #305674Louis J. EsbinParticipant
The lower element is burned out, and it is not covered unless the heater is less than a year old.: I own a home with a Reliance 501 Electric Hot Water Heater manufactured by Reliance Hot Water Heater Company. Recently, the hot water heater is not producing enough hot water. This happened only recently, where before it was producing more than enough hot water for a family of five. Hot water lasts no more than 5-10 minutes. Does anyone know what the problem may be and whether this is covered under the five year warranty. Thank you. Lou Esbin
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13 Jan 2000 at 10:59 am #305675Louis J. EsbinParticipant
The lower element is burned out, and it is not covered unless the heater is less than a year old.: I own a home with a Reliance 501 Electric Hot Water Heater manufactured by Reliance Hot Water Heater Company. Recently, the hot water heater is not producing enough hot water. This happened only recently, where before it was producing more than enough hot water for a family of five. Hot water lasts no more than 5-10 minutes. Does anyone know what the problem may be and whether this is covered under the five year warranty. Thank you. Lou Esbin
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13 Jan 2000 at 10:59 am #306101Louis J. EsbinParticipant
I have the same issue, how do I know the upper element is not out also? This may be obvious, but does the water have to be drained to check either the upper or the lower element?Thanks, Keith
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13 Jan 2000 at 10:59 am #306102Louis J. EsbinParticipant
I have the same issue, how do I know the upper element is not out also? This may be obvious, but does the water have to be drained to check either the upper or the lower element?Thanks, Keith
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13 Jan 2000 at 10:59 am #308068Louis J. EsbinParticipant
: I own a home with a Reliance 501 Electric Hot Water Heater manufactured by Reliance Hot Water Heater Company. Recently, the hot water heater is not producing enough hot water. This happened only recently, where before it was producing more than enough hot water for a family of five. Hot water lasts no more than 5-10 minutes. Does anyone know what the problem may be and whether this is covered under the five year warranty. Thank you. Lou EsbinHi Lou;Coincidentally I had the same experience with a relatively new Reliance tank. I found that the lower heating element had corroded & burned out; I purchased a Heavy Duty lower element from Home Depot, replaced the failed elelment, and have not had a hot water shortage in 5 years.
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13 Jan 2000 at 10:59 am #308069Louis J. EsbinParticipant
: I own a home with a Reliance 501 Electric Hot Water Heater manufactured by Reliance Hot Water Heater Company. Recently, the hot water heater is not producing enough hot water. This happened only recently, where before it was producing more than enough hot water for a family of five. Hot water lasts no more than 5-10 minutes. Does anyone know what the problem may be and whether this is covered under the five year warranty. Thank you. Lou EsbinHi Lou;Coincidentally I had the same experience with a relatively new Reliance tank. I found that the lower heating element had corroded & burned out; I purchased a Heavy Duty lower element from Home Depot, replaced the failed elelment, and have not had a hot water shortage in 5 years.
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13 Jan 2000 at 10:59 am #308097Louis J. EsbinParticipant
: I own a Reliance hot water heater.The elements appear to be working as at times the water is unbearably hot. At other times it is only luke-warm. Is this the temp control? If so where can I obtain one? Derrel Holden
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13 Jan 2000 at 10:59 am #308098Louis J. EsbinParticipant
: I own a Reliance hot water heater.The elements appear to be working as at times the water is unbearably hot. At other times it is only luke-warm. Is this the temp control? If so where can I obtain one? Derrel Holden
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13 Jan 2000 at 10:59 am #308099Louis J. EsbinParticipant
: I own a Reliance hot water heater.The elements appear to be working as at times the water is unbearably hot. At other times it is only luke-warm. Is this the temp control? If so where can I obtain one? Derrel Holden
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13 Jan 2000 at 10:59 am #308100Louis J. EsbinParticipant
: I own a Reliance hot water heater.The elements appear to be working as at times the water is unbearably hot. At other times it is only luke-warm. Is this the temp control? If so where can I obtain one? Derrel Holden
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13 Jan 2000 at 10:59 am #308207Louis J. EsbinParticipant
: I recently purchased a home with a Reliance 501 already in it.The water heater is only four years old. The inlet and outlet corroded completely through. Is this covered under the 5 year warranty ,and if so, how do I contact Reliance Water Heater Co. to replace it.Thank you.
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13 Jan 2000 at 10:59 am #308208Louis J. EsbinParticipant
: I recently purchased a home with a Reliance 501 already in it.The water heater is only four years old. The inlet and outlet corroded completely through. Is this covered under the 5 year warranty ,and if so, how do I contact Reliance Water Heater Co. to replace it.Thank you.
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13 Jan 2000 at 10:59 am #309244Louis J. EsbinParticipant
TEST: 1. unplug the 220v plug. 2. open top panel and remove the clear plastic cover to expose the upper temp. control 3. disconnect the YELLOW wire at the bottom left of the temp control. 4. wedge the tip of the yellow wire in with the blue one directly across from where the yellow wire was. 5. plug it back into the 220v and if you here the heaters, heating up, the temp control unit has gone bad. IF NO SOUND….the element is bad.
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13 Jan 2000 at 10:59 am #309245Louis J. EsbinParticipant
TEST: 1. unplug the 220v plug. 2. open top panel and remove the clear plastic cover to expose the upper temp. control 3. disconnect the YELLOW wire at the bottom left of the temp control. 4. wedge the tip of the yellow wire in with the blue one directly across from where the yellow wire was. 5. plug it back into the 220v and if you here the heaters, heating up, the temp control unit has gone bad. IF NO SOUND….the element is bad.
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