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For those of you with rinnai problems I have a few answers to common problems loud vitbrations cause by blockage of vent/ combustion part of vent, bugs or moisture in combustion fan, clean and install condensate drian (even on horizontal vent installations deeping on where u are wind rain snow. Also check vent conections if vent isn’t connected properly unit will try to burn its own exhaust and vibrated loudly. If you are haveing trouble with unit not heating consistently try adjusting your dip swithches for your alititude, of couse also check gas presure, filters, crossed water lines basic stuff. Newest problem with vibrating unit when washer and another fixture was running at same time was solved by installing hammer arresters on washer box connections. Any new Questions feel free to ask Ive Only Installed about 150 of these. Hope I helped