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If you have a “American Standard” toilet wth the smart flush 200 valve there is a chance the bowl won’t syphon(empty) properly for two reasons; 1. As previously mentioned your water level isn’t high enough or 2. you floater valve is set too high. The floater valve is the small yellow neopren disk which is attaced to the flapper valve chain. If this disk isn’t as close to the flapper valve as possible the tank won’t empty itself completly, therefore won’t flush right.

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