Reply To: Problem setting new toilet

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Thanks fot the reply. Based on your advice I will pull the toilet and remove all wax and the existing spacer and then put in one or two new spacers – this time sealing them together and to the floor flange with silicone – then I’ll use a single urathane reinforced wax ring with built-in plastic cone/flange. I hadn’t thought of putting silicone in contact with the wax ring – put it can’t hurt and will likely help! I have also realised that I didn’t screw the existing extension ring to the floor – it’s just sitting on the floor flange (w/o silicone)- so I’ll also take care of that issue. I’ll let you know how it turns out after this weekend.


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