- This topic has 2 replies, 3 voices, and was last updated 21 years, 10 months ago by Poly Doctor.
8 Feb 2000 at 11:13 pm #272449MasterPlumbersKeymaster
I’m a homeowner that unfortunately has polybutlene water pipes that have sprung a leak once again. I heard that
there is a some recourse to have these pipes replaced. Do you have any idea how I could go about getting any information
about this? Thank you so much!!! Diane
9 Feb 2000 at 1:16 am #285757Polybutylene.comParticipant
There are a couple of class action settlements that relate to polybutylene. The one that deals specifically with DuPont is handled by the Spencer Class Facility. Check out their we site at http://www.spencerclass.com. You can contact the Spencer Class Facility at 1-800-490-6997.
The most popular settlement was formed by Shell Oil and is administrated by the Consumer Plumbing Recovery Center in Plano, TX. This is the settlement that offers a 100% free replacement if approved. You can contact the CPRC at 1-800-356-3496 and have a look at their web site at http://www.pbpipe.com.
Check out the web sites below if you want to do some additional research on polybutylene. Polybutylene.com is by far the largest and most accurate poly related web site on the net!
9 Feb 2000 at 7:23 pm #285758Poly DoctorParticipant
RESPONSE: There are some sites that appear to be providing you with complete information about polybutylene. Some of these are commercial sites in the poly replacement business. They tell you what they want you to know. In fact, they do not even want you to have the class action phone numbers, even though they claim to be information sites with complete information. A better name would be Poly Info Limited for these sites. When you do see them posting a class action phone number some of these sites it is generally for someone that has already missed the deadline for filing. For example, you will see them post the phone numbers for the class actions when it is an exterior line that is older than 10 years old. If it is less than 10 years old or they are not sure, they will direct you to their site and try to sell you the job for the highest price possible.
If you do not qualify for the class action suits do NOT simply let a contractor tell you there are no alternatives. We can provide you with alternative solutions, as well as a list of top contractors to get estimates from. You certainly need more than one or two estimates and several referrals. We will also tell you the questions to ask your contractor to make sure they have crews that are qualified to do the work in your home. For example, make sure you ask any contractor if he has left a job and the house caught fire from hotspots they left in the walls. This is a very key question.
Also be sure to ask all companies for a few phone numbers of the references or testimonials they show you. Don’t let them select which ones if they are featured on a website. Just ask them for the names and phone numbers of the ones you want to call. You may find some surprises.
Here are some websites with additional information :
Polybutylene Information Help Site – http://clubs.yahoo.com/clubs/polybutyleneplumbing
Polybutylene Question and Answer Forum (NEW) – http://www.deja.com/~polybutyleneplumbing/
Consumer Plumbing Recovery Center – 800-356-3496 – http://www.kinsella.com/polybutylene/
Spencer Class Facility – 800-490-6997 – http://www.spencerclass.com/
Poly site that references Class Action Lawsuit filed by the insurance industry against the poly resin manufacturers -www.businessinsurance.com/mktplace/ad0308.html
Site with Key Dates involved in the development and problems associated with polybutylene plumbing systems – http://cbc.ca/consumers/market/files/home/pipes/chronology.html
Site with confidential documents from Shell!!! – http://tv.cbc.ca/market/files/home/pipes/memo1.html
Canadian Homeowners – http://www.siskind.com/classpipe.html
Canadian Homeowners – http://www.poynerbaxter.com/
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